Build a job
Easily and quickly build industry-standard job profiles
Before you start
You need Admin access to build a job, and the Jobs feature needs to be enabled for your organization.
If you see a message saying the feature isn't available, contact us to turn it on.
If you have Admin access, you can build a custom job profile for your organization, either by matching to an industry-standard role, uploading a job description, or building one from scratch.
Once built, a job's tasks, competencies, and training become the benchmark your team is measured against.
Go to Jobs
- In the left menu, select Manage, then Jobs.
- Select New job.

Choose how to start
- Start with Klayo Intelligence: search for a job title and match it to an industry-standard profile, complete with tasks, competencies, and training already mapped.
- Start from job description: upload your own job description as a PDF (up to 10 MB) and let Klayo build the job from it.
- Start from scratch: build the job yourself, step by step.

Start with Klayo Intelligence
- Select Start with Klayo Intelligence.
- Search for the job title, for example "customer".
- Review the matches. Each shows how many tasks, competencies, and training courses it includes.
- Select the closest match to open its Job details.
- Review the Job description, and select Show tasks, Show competencies, or Show training to see what's included and how many are currently selected.
- Select Import job to add it to your organization, or use the dropdown next to it for other import options.
Start from a job description
- Select Start from job description.
- Select Click to upload, or drag and drop your job description as a PDF (up to 10 MB).
- Review and import the job as above.
Start from scratch
- Select Start from scratch, then Continue.
- Step 1, Job details: enter the Job title (required), a Job description, and a Domain if relevant. Turn on Enable Job Matching for this job if you want it available for benchmarking and job matching.
- Select Continue.
- Step 2, Tasks: add the tasks the role involves.
- Step 3, Competencies: add the competencies the role requires.
- Save the job once you're done.
Once a job is built, it becomes available across Klayo for your organization, including in Careers, Benchmarking, and Job Matching.
You'll also find a Benchmark job option on the Jobs list, which lets you run a quick competency benchmark for a role without building a full job profile first.